Frequently Asked Questions

How long do the insoles last?

Most of the time our insoles last 6 to 9 months, depending upon usage. Our typical customer wears them everyday and many use them for their sport activities too, so the wear will depend on this. (Many customers who run often, buy multiple pairs to use as well).

Can I move the insoles from shoe to shoe?

Yes, they are easy to “shuttle” back and forth to different shoes. Be sure to remove the shoe liner from each shoe prior to inserting your insole. (Remember, blue gel heel pad faces down in the “R” for right or “L” for left shoe. The top cover design goes directly against your foot).

How do I keep my insoles clean?

Simply use a damp cloth with a mild detergent and wipe clean and air dry. The insoles are not waterproof, so do not immerse them in water.

Remove the shoe liner from your shoe. The geometric top cover goes directly against your foot. The gel heel pad faces down in your shoe. The underside of the insoles are marked (R) Right or (L) Left to assist you in placing them correctly into your shoe. Put the insole in your shoe with the arch “wings” folded up to completely support the arch of your foot.

The more you wear the insoles, the more effective they are. We recommend wearing them daily.

The arch “wings” fold up inside your shoe to completely support the arches of your foot.

The geometric pattern is the top of the insole. Simply face this design up in your shoe and refer to the R and L mark underneath to place the heel correctly in your shoe.

Yes! Our insoles have 100% Satisfaction Money-Back Guarantee. Give the Cluffy insoles a try for 30 days. If you are not satisfied, return the insoles to us and we’ll provide a refund (excluding shipping).

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Made in the USA

Cluffy, LLC
48901 US Hwy 93, Suite A
Polson, MT 59860
Customer Service: 1.406.883.2038

Return Policy | Contact Us

100% Satisfaction Money-Back Guarantee
Give the Cluffy insole a try for 30 days. If you are not satisfied, return the insoles to us for a refund.

(The Cluffy Insoles were originally called the Lux Step insole).

This website is not intended to diagnose a medical condition. Seeking a qualified healthcare provider may be necessary to receive a medical diagnosis.

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