FAQ's

Orders typically ship within 1-2 business days. Standard shipping takes 3-5 business days within the US. You'll receive a tracking number once your order ships.

Yes! We offer free standard shipping on all orders within the United States.

We offer a 90-day money-back guarantee, no questions asked. If you're not completely satisfied with your Cluffy insoles, contact us for a full refund.

Currently we ship within the United States. We're working on expanding our shipping to international destinations. Please contact us for more information.

Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package through the carrier's website.

If you need to change or cancel your order, please contact us as soon as possible. We process orders quickly, so reach out within a few hours of placing your order for the best chance of making changes.

We're sorry about that! Please contact us immediately and we'll arrange for the correct item to be sent to you right away.

Yes, we work with teams, clinics, and retailers. Please contact us directly to discuss bulk pricing and wholesale opportunities.

Refer to our sizing guide on the product page. You can also measure your foot and compare to our sizing chart for detailed measurements.

Both insoles feature our patented Cluffy Wedge and arch support technology. The Everyday insole is designed for daily comfort in casual and work shoes. The Sport insole is engineered for athletic performance with enhanced support for high-impact activities.

With regular use, Cluffy insoles typically last 6-12 months depending on activity level. Athletes with heavy training schedules may need to replace them sooner. The insoles will gradually lose their cushioning over time, which is a good indicator it's time for a new pair.