Refund/Exchange Policy

If you are not satisfied with the Cluffy Insole for any reason, our 100% Satisfaction Money-Back Guarantee allows you to return or exchange your order within 30 days. Refunds will be processed back to the original form of payment, and you will receive an email when your refund is complete. Please note: shipping is non-refundable.

Mail your Return or Exchange to: Cluffy, LLC
48901 US Hwy 93, Suite A
Polson, MT 59860

Info & Inquiries

1.406.883.2038
info@cluffy.com

Made in the USA

Stay in touch
Facebook Instagram Twitter Youtube

Contact Us

We're Here To Help

Please contact us with your questions, and we will respond as quickly as possible. Also, for quick answers to common questions, please refer to Frequently Asked Questions.

Contact Us

We're Here To Help

Please contact us with your questions, and we will respond as quickly as possible. Also, for quick answers to common qps://cluffy.com/faqs/uestions, please refer to Frequently Asked Questions.

Refund/Exchange Policy

If you are not satisfied with the Cluffy Insole for any reason, our 100% Satisfaction Money-Back Guarantee allows you to return or exchange your order within 30 days. Refunds will be processed back to the original form of payment, and you will receive an email when your refund is complete. Please note: shipping is non-refundable.

Mail your Return or Exchange to: Cluffy, LLC
48901 US Hwy 93, Suite A
Polson, MT 59860

Info & Inquiries

1.406.883.2038

Stay in touch
Facebook Instagram Tiktok Twitter Youtube

3 Most Frequently Asked Questions

How long do the insoles last?

Most of the time our insoles last 6 to 9 months, depending upon usage. Our typical customer wears them everyday and many use them for their sport activities too, so the wear will depend on this. (Many customers who run often, buy multiple pairs to use as well).

Can I move the insoles from shoe to shoe?

Yes, they are easy to “shuttle” back and forth to different shoes. Be sure to remove the shoe liner from each shoe prior to inserting your insole. (Remember, blue gel heel pad faces down in the “R” for right or “L” for left shoe. The top cover design goes directly against your foot).

How do I keep my insoles clean?

Simply use a damp cloth with a mild detergent and wipe clean and air dry. The insoles are not waterproof, so do not immerse them in water.

Facebook Youtube Instagram

Made in the USA

Cluffy, LLC
48901 US Hwy 93, Suite A
Polson, MT 59860
Email: info@cluffy.com
Customer Service: 1.406.883.2038

Return Policy | Contact Us

100% Satisfaction Money-Back Guarantee
Give the Cluffy insole a try for 30 days. If you are not satisfied, return the insoles to us for a refund.

(The Cluffy Insoles were originally called the Lux Step insole).

This website is not intended to diagnose a medical condition. Seeking a qualified healthcare provider may be necessary to receive a medical diagnosis.

Shopping Cart
Scroll to Top